ORC has partnered with many lawyers in Oregon and Washington. Been in several courtrooms and have attended a bunch of arbitration hearings. I always tell folks to avoid hiring a lawyer because they somehow seem to always end up with most if not all the money. However, sometimes legal help is necessary. If there is a dispute a homeowner can file a claim with the CCB. You must give the contractor 30 days notice and you have up to a year to file a claim / complaint. Pay a $50 fee and a CCB mediator will try to work things out. They are successful about 40% of the time. ORC has attended 19 of these onsite meetings. If that fails then consider hiring a lawyer. We have seen many lawyer assisted victories over corrupt, inept, downright fraud 'roofers' and it feels good to help folks get un ripped off. Legal cases can drag on for a long time and if you eventually prevail then there's that little matter of collecting. That's a whole new ballgame. I can recall a very unfortunate homeowner that paid $45K for a new metal roof that was so bad it had to be done again. Open and shut case. Slam dunk. Even though she prevailed, spent $90K on 2 new roofs and about $40K in lawyer fees the roofer simply refused to pay. So, hiring a lawyer is no guarantee you will prevail even if your case is rock solid so beware the so called legal profession of which my present opinion could be better..

Here at ORC we work with a lot of realtors. Many of which are regular clients. We work with buyers, sellers, banks, insurance companies, etc. ORC is the only independent that does roof certifications. We've done hundreds. In the home buying process a full home inspection is usually done. These guys look at everything. Of course nobody including me knows everything about everything so on occasion my roof findings are much different then those views coming from the other side. We look at any roof from a much different perspective. Occasionally we get a call from a frustrated realtor who is disappointed our findings don't match theirs. My typical response is something like "I'm certainly not trying to be a wise guy but I don't give a damn what your inspector says". Our findings are an opinion. We give no guarantee. Many times, the buyer has a roofer look at the roof on their potential new home. A roofer wants to sell a roof. Objectivity isn't always profitable. I'm selling nothing so can afford to be honest. I can recall a 74 year old homeowner with a 4 year old roof being told by a roofer that her roof was shot and needed replacing! No shortage of predators - male and female - out there folks.